Shipping Information
At Serviesselectie Winkel, we strive to provide you with the best shopping experience. Below you will find detailed information about our shipping methods, delivery times, and order processing.
Order Processing
Orders are processed within 1-2 business days after payment confirmation.
Shipping Methods
- Standard Shipping: Delivered via DHL or FedEx. Delivery time is 10-15 business days after dispatch. Shipping fee is €12.95.
- Free Shipping: Available for orders over €50, delivered via EMS. Delivery time is 15-25 business days after dispatch.
Delivery Areas
We ship globally, excluding Asia and some remote areas.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange a product, please follow the steps below.
Return Policy
You can return or exchange your purchase within 15 days of receipt. Ensure the product is in its original packaging and unused.
Return Process
- Contact Us: Send an email to [email protected] with your order number and reason for return.
- Return Request Form: Fill out the return request form below and attach it to your email.
- Return Label: After approval, you will receive a return label via email.
- Shipment: Carefully package the product and ship it using the provided return label.
Return Request Form
Refund Process
Once we receive and inspect your return, you will receive a confirmation of your refund within 5-7 business days. The refund will be credited to your original payment method. Please note that shipping costs are non-refundable unless the return is due to our error.
Non-Returnable Products
Due to hygiene reasons, the following products cannot be returned or exchanged:
- Eierdopjes
- Limonadebekers
- Reisbekers
Contact Us
If you have any questions about returns or exchanges, please contact us at:
Email: [email protected]
Address: 1228 Tidorepad, Utrecht, NL 3531DC